Help Center

Quick answers for shopping, points, and support.

The Winmart help center covers the most common questions customers ask before and after ordering.

How do I place an order?

Buy points, wait for admin approval, add products to cart, confirm your delivery details, and complete checkout from your point balance.

How do point purchase approvals work?

Upload your bank slip on the points page. The request stays pending until an admin reviews and approves it. Once approved, your point balance updates.

Where can I see my orders?

Go to the Orders page in your account to view order number, status, totals, items, and delivery details.

Can I review any product?

Only customers who have purchased a product can submit a review for that item.

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Help Center

Quick answers for shopping, points, and support.

The Winmart help center covers the most common questions customers ask before and after ordering.

How do I place an order?

Buy points, wait for admin approval, add products to cart, confirm your delivery details, and complete checkout from your point balance.

How do point purchase approvals work?

Upload your bank slip on the points page. The request stays pending until an admin reviews and approves it. Once approved, your point balance updates.

Where can I see my orders?

Go to the Orders page in your account to view order number, status, totals, items, and delivery details.

Can I review any product?

Only customers who have purchased a product can submit a review for that item.